Agency Revenue Dept

Contractor SHI International

SWIFT Contract Number 29391

Project Name Retail Management System

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: provide services related to the implementation of the Microsoft Dynamics Retail Management System so walk-in taxpayers can pay their taxes owed

Project Duration

Start Date Fri, 07/15/2011 - 00:00

Original end date Fri, 09/16/2011 - 00:00

Actual end date Tue, 11/15/2011 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $23157.00

Amendments $0

Contract total $23157.00

Did project finish within budget? Yes

What was the funding source? agency

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name mary ann novotny

Evaluator Email Address mary.ann.novotny@state.mn.us

Evaluate the contractor's timeliness acceptable. The installation took longer than expected due to complexity and resource availability on both side and the state government shutdown.

Evaluate the contractor's quality quality was acceptable

Evaluate the contractor's cost acceptable considering the amount of programming requied

Evaluate the contractor's overall performance given the unforeseen delays on both sides, overall performance was good

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): {Empty}

Please rate the overall experience with the contractor 4 - satisfied