Agency Administration Dept

Contractor Master Communications Group

SWIFT Contract Number B41439

Project Name Additions/updates, maintenance of websites

Project Number (if applicable) {Empty}

Summarize purpose of the contract, including why it was necessary: Additions, updates, and maintenance of Council and Partners in Policymaking websites to provide educational materials and training resources consistent with the Council's business of information, education, and training for knowledge building, skills development, and attitude changes. Build on historical archives in "Parallels in Time, Part 2," create new features/pages (autisma and employment, autism and emergency planning); updates to online courses; upgrades to assure website accessibility.

Project Duration

Start Date Tue, 09/28/2010 - 00:00

Original end date Mon, 08/15/2011 - 00:00

Actual end date Mon, 08/15/2011 - 00:00

Did project finish on time? Yes

Total billable hours utilized (if applicable) {Empty}

Contract Amounts

Original contract: $120000.00

Amendments {Empty}

Contract total $120000.00

Did project finish within budget? Yes

What was the funding source? Federal (P.L. 106-402)

Is this a sole source contract? No

If this was a single source contract, explain why the agency determined there was only a single source for the services (if applicable) {Empty}

Evaluator Name Mary Jo Nichols

Evaluator Email Address mary.jo.nichols@state.mn.us

Evaluate the contractor's timeliness Overall, very good. The Council website contains a broad range of products and timelines differ; some news items are time sensitive and every effort is made to turn these around immediately; Facebook items are posted several times each week with a schedule provided. Features and/or new sections may span a longer time period with additions/improvements made to a foundation piece.

Evaluate the contractor's quality Excellent. Master Communications Group stays current with the latest technologies, including accessibility features, and updates website pages on an ongoing basis to improve functionality and ease of navigation. A variety of presentation approaches are used to invite website visitors and assure that products and resources are useful and helpful to a very broad range of customer groups.

Evaluate the contractor's cost Very good to excellent. The Council has a limited budget that contractors understand. Performance goals must be met given the funds allocated by the Council for a particular project area - website additions/updates in this instance. Master Communications Group stays current on web tools and programs that make the Council and Partners websites easy to use for customers; and efficient and cost effective for website designers and developers.

Evaluate the contractor's overall performance Overall performance is very good to excellent. Master Communications Grop is also available to troubleshoot wth customers when navigation and functionality are problems.

Would you engage the contractor's services again? Yes

Describe any negative action taken during the duration of this contract (i.e., termination, pursuit of suspension, etc.): None.

Please rate the overall experience with the contractor 5 - very satisfied